The Offshore Hive Inc.
Make Your Business Prosper with Our Solutions
The Offshore Hive Founded in 2022, provides Client Integrated Business Process Outsourcing (BPO) to the Freight Forwarding Industry in Australia and New Zealand.
Partnering with our clients, allows access for Small to Medium sized Freight Forwarders to BPO Offshore Talent – often reserved for large organisations with resources to develop their own Offshore Offices.
Let the numbers speak for Us
Working with The Offshore Hive unlocks hidden efficiency and profitability in your business.
Reduction in cost of
60-80%
vs Local staff
Staff Attendance
99%
Rate
Staff
100%
Retention
Client
100%
Satisfaction
Fortunately, BPO in Manila is not new – there is a wealth of resource in trained and willing candidates in the BPO Industry with both Freight Forwarding and Cargowise/Wisetech experience in several different roles.
The roles we currently find we have the most experience in recruiting are.
- Import Operations & Customer Service
- Document Registration
- Tracking
- Pre Alert, Arrival Notice, Invoice, Delivery Order sending
- Export Operations & Customer Service
- Shipment Registration
- Booking Confirmations
- Check in data entry
- Bill of Lading, Invoicing, Manifest sending, Pre-alerts
- Accounting
- A/R Reconciliation, Bank Transaction data entry
- A/P Reconciliation, SOA Checking
- A/R Chasing
- Bank Reconciliation
- Order Tracking/Management
- Communicating with Agents
- Communicating with Customers
- Tracking FCL/AIR/LCL – Direct & T/shipments
Providing Client Integrated BPO to the Freight Forwarding Industry in Australia and New Zealand.
What is Client Integrated BPO vs a Full Managed BPO Service?
Under a Client Integrated BPO service, you as customer remain in full control to all facets of the staff’s employment, roles and responsibilities. The OFFSHORE HIVE is engaged to offer supporting services – HR, Payroll, Basic Training & Government Compliance.
Under a Client Integrated BPO service, you as customer remain in full control to all facets of the staff’s employment, roles and responsibilities. The OFFSHORE HIVE is engaged to offer supporting services – HR, Payroll, Basic Training & Government Compliance.
STAY CONNECTED
Say Hi.
Tell us everything about your problem, we’ll be glad to help. Fill out the form, or if you prefer send us an email.
Address: 9th Floor Philam Life Tower, 8767 Paseo de Roxas, Makati 1226
Email: info@theoffshorehive.com